Contact Us

Whether your luxury watch requires servicing, repair, refurbishment, polishing or specialist restoration, the experienced Alpha Group team is ready to help. Contact us to arrange a professional assessment, discuss your timepiece or receive clear advice on the most appropriate service. Visit our state-of-the-art workshop in Hatton Garden or send us an enquiry today and discover expert watch care delivered with precision, transparency and exceptional attention to detail.

Our showroom

Alpha Group Watchmakers
9 St. Cross Street
Farringdon
London EC1N 8UB
United Kingdom

Opening Times

Monday – Friday: 10:30am-5:30pm
Saturday & Sunday: Closed

Connect with our team

Contact our team directly through the form to book in your watch refurbishment or use our whats app to speak to us directly.

Rating

5.0

Based on 29 Reviews

Sami Hamdy

13.08.2026

Thank you Alpha Group for servicing and polishing my watch so fast before I go on holiday. Appreciate the great customer service, 5 star! Will be coming back, I highly recommend Alpha Group to all.

PCpowersuk

21.07.2026

I’ve personally used alpha group for polishes and services for my watches. The skilled staff made my watches look brand new without ruining the edges of the case and the finish. I’d highly recommend alpha group for any watch needs!

Georgina Panayiotou's

12.07.2026

Thank you for such a professional service very pleased with the service!

Chris Kyriacou

22.06.2026

Helen antonio

Very professional with the most amazing selection of watches . Go to them if you need a watch you will get expert help and a quality watch for a good price

Olga

21.06.2026

KYRIAKOS STAVRI

15.06.2026

Thank you George for the authentication check!

Georgina Panayiotou

13.06.2026

Excellent !

Sandeepsingh dhaliwal

12.06.2026

Great Service and very well priced. Thank you George

Stirbu Ana-Adriana

01.05.2026

Sj S

15.02.2026

Thank you for bringing my watch back to life, it feels new again!

Costas Panayiotou

14.02.2026

The Best in the UK

Georgina Tsiattalos

Excellent and professional service from Alpha Group. They have completely restored my watch with a service and polish and my watch has been returned to me looking brand new. Would highly recommend.

Eleanor Joseph

24.11.2025

My watch looks brand new again! They serviced and polished my watch and have brought it back to life again. Thank you alpha

Adam Wickenden

28.10.2025

I had a scratch on the glass of my watch and needed a quick turnaround as I had an event coming up and really wanted to wear it. Alpha Group was able to fix it in just over 24 hours, and I was really impressed with both the speed and the quality of their work. The watch looks as good as new! Highly recommend them for any watch repairs!

Rawa Mawlud

I recently entrusted my luxury watch to Alpha at Hatton garden, and the entire experience was exceptional from start to finish. The team demonstrated true expertise, care, and professionalism; treating my timepiece with the same respect and precision i would expect from a high end boutique. Communication was clear, the turnaround time impressive, and the final result exceeded all expectations. My watch looks and performs perfectly once again. It’s rare to find this level of craftsmanship and customer service today. I wouldn’t hesitate to recommend Alpha at Hatton Garden to any one who values quality, trust and meticulous attention to details.

Ace Ace

27.10.2025

Came in to Alpha to polish and add a link to my Datejust. Amazing service. Extremely friendly. George especially was very helpful in helping me out sorted it out for me same day! Will be back!

Roya Ghafouri

Excellent service! My Rolex was repaired quickly and looks perfect. The staff were friendly, professional, and really know their stuff. Highly recommend! Thank you!

Shiva

Professional and trustworthy with expert and friendly advice and guidance. I’m very happy with my watch and would 100% recommend their services. Thank you!

adil jaadane

A beautiful place to sell and repair watches and jewelry

rawdhin Mawlud

⭐⭐⭐⭐⭐ ALPHA GROUP is truly exceptional when it comes to watch repair and customer service. From start to finish, they handled my timepiece with precision, care, and professionalism. The team clearly knows their craft — they diagnosed the issue quickly and restored my watch to perfect working condition. Communication was clear, pricing was fair, and the turnaround time exceeded my expectations. I couldn’t be more impressed with their attention to detail and dedication to quality. Highly recommend ALPHA GROUP to anyone who values craftsmanship and excellent service!

mohammed charmaga

I recently took my watch to Alpha Group Watch Repair Shop for servicing, and the experience was excellent from start to finish. The team took care of all my needs and made sure everything was handled with the utmost professionalism. They clearly know their craft, the attention to detail and quality of service were outstanding. Without a doubt, they are the best watch repair specialists in London. Highly recommended!

Ashoor Bakoos

Must say, these guys know what they are talking about and provided great recommendations for my watch. Fixed like new at a very good price. Excellent all round service.

Adam Vahedi

Amazing service, had my watch polished and serviced in less than 48 hours. Thanks again guys!

Ahk

Thanks for authenticating my time piece

Aidin Jhalehdoust

Great service Definitely recommend Best place in London to repair your watch Thank you 🙏🏼

Theodoros

17.10.2025

My abused and scratched Breitling was serviced and polished by the Alpha Team and was so happy with the service that now I recommend them highly! Difficult to find such great service companies nowadays so finding this gem of a business made my week! Thanks A Team!