Health check
Watch health check.
A thorough check of your watch's timekeeping, water resistance and condition, so you know where it stands and what, if anything, it needs.
“Thank you for bringing my watch back to life, it feels new again!”
Our Hatton Garden workshop
Know how your watch is running.
A health check gives you a clear view of your watch's condition without committing to a full service. It is a sensible step for a watch you have just bought, one approaching its service interval, or one that does not feel quite right.
- Discuss how the watch has been running and its service history
- Check timekeeping on electronic timing equipment
- Pressure test the water resistance where the design allows
- Inspect the crown, pushers, glass, case and bracelet
- Check the winding, setting and date functions
- Explain the findings and recommend any work needed
Health check
Talk to a watchmaker.
Tell us about your watch. We’ll email you with the next step.
Care without the guesswork.
Founder-led expertise
25 years of watchmaking experience, applied to the assessment of your watch.
Explore our workshopA clear next step
Discuss the proposed work and estimate before deciding how to proceed.
Make an enquiryFrom enquiry to workshop
Personal care. Clear next steps.
-
Your watch
Share the model, symptoms and any service history you know.
-
Your assessment
Understand the proposed work and estimate before deciding.
-
Care & final checks
Agreed work is followed by checks suited to your watch.
Before you
entrust it to us.
Not sure what your watch needs? Speak with our watchmakers about the next step.
Ask our watchmakersHow is a health check different from a service?
A health check measures and inspects the watch to find out how it is performing. A full service dismantles, cleans, lubricates and regulates the movement. The health check tells you whether a service is needed now.
When should I have a health check?
After buying a pre-owned watch, before a holiday or water activity, if the watch is gaining or losing time, or when you are unsure when it was last serviced.
Do you test water resistance?
Yes, where the watch's design and condition allow. The result, and any limits on water use, are explained to you.
What will a health check cost?
Costs depend on the watch. The team confirms the cost before the check begins.
How long will it take?
Ask the team when you enquire. Timing depends on the watch and the checks needed.